Software Training Facilitator Intern

Tibeb Design and Build · 1 week ago
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Location
Near to Jonny garage
Employment Type
Intern
Applications Received
11
Closes On
17 Sep, 2026

Job Type: Full-time Internship / Entry-Level (On-site  ) UNPAID

Duration: 3 Months (with strong potential for permanent transition)  

Education Qualification: Bachelor’s Degree in Information Systems, IT, Computer Science, or  Business Administration with a strong technical background and related fields. Active University Students are welcome to APPLY (Degree NOT required to apply).



About the Role

Our Company signature strength is our commitment to on-site, human-centric support. We don't just hand over software; we deploy real human experts to guide municipal staff, civil servants, and enterprise users through system adoption. As a System Support Facilitator, you are the vital human bridge between our software engineering team and our clients on the ground. You will be stationed on-site, providing direct, face-to-face system assistance, training, and troubleshooting support to active users.


Key Responsibilities

  1. Documentation & Training: Write and update simple user guides, manuals, and system procedures, then help train end-users to use the software effectively.
  2. On-Site & Remote Support: Assist users face-to-face or remotely with technical questions, gather system feedback, and provide real-time help during rollouts.
  3. Deployment & Setup: Support the implementation team during system rollouts and assist with configuring and setting up software at client locations.
  4. Testing & Quality Assurance: Participate in basic system testing to find bugs, document test cases, and work with developers to improve workflows.
  5. Team Collaboration & Demos: Work closely with the development and support teams, participate in discussions, and assist with system demos for potential clients.

We believe this position offers an exciting opportunity to grow your skills and contribute to meaningful projects.


What Our Company Offers

·    Hands-on experience working on real, high-impact systems deployed at the national level.

·    A clear, performance-based pathway to secure a permanent, full-time position in our rapidly expanding tech division